Inch by Inch (Chris Brogan) — MUST READ!
Stomping the Someday Syndrome (Location 180)
How Hotel 71 Fixed a Customer Service Snafu and 5 Lessons to Take Home (Brass Tack Thinking)
Are the Days of Paying Your Dues Dead? (Job Jenny)
Where’d the Common Sense Go? (The Social Chameleons)
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Jessica Malnik works with B2B SaaS startups, professional service firms, and agencies to build marketing moats that compound over time using her signature content moat framework. She’s a strategic marketing thinker who delivers conversion copy and engaging long-form content that works as hard as you do.